{"xsrfToken":"BTCI-4E5X-A3PL-IAQL_29de2fc9f987fca568253bfd5b7b77fe10937f31_lout","branding":{"id":"3","key":"nncs","name":"Now Network Customer Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/9","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d15b0d","headerLinkHoverBGColor":"#d15b0d","headerBadgeColor":"#d15b0d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bcdbbbea-668f-4b9d-bf09-193d0f3ba988/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhZTQxMWZkZC1hMzViLTRmYWMtOWUwOS0yYWE1MmJhZjM1OWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJjZGJiYmVhLTY2OGYtNGI5ZC1iZjA5LTE5M2QwZjNiYTk4OCI6WyJyZWFkIl19LCJleHAiOjE1OTA3MzQ0MDIsIm5iZiI6MTU5MDczMzc0Mn0.EY1XlqTKGULgDLgUau3mD1kI3jkMHNReI8aC_FvgMxI&client=ae411fdd-a35b-4fac-9e09-2aa52baf359c&mode=fit","logoId":"bcdbbbea-668f-4b9d-bf09-193d0f3ba988","isLogoAvailable":true,"helpCenterTitle":"Welcome to the FuelNOW Help Center","sharedPortalName":"FuelNOW Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the FuelNOW Help Center","sharedPortalName":"FuelNOW Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#474951","helpCenterTitleColor":"#f26f21","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"3","key":"nncs","projectId":11409,"serviceDeskId":3,"name":"Now Network Customer Support","description":"<p>Welcome to the NOW Network's Learning &amp; Help Center!</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"7","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Select this to request assistance on an order.</p>","icon":12106,"iconUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12106","groups":[3],"key":""},{"id":"8","name":"Invoice and billing questions","descriptionHtml":"","callToAction":"Invoice and billing questions","introHtml":"<p>Choose this if you have questions about invoices or billing.</p>","icon":12117,"iconUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12117","groups":[3],"key":""},{"id":"9","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":12125,"iconUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12125","groups":[3],"key":""},{"id":"10","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":12100,"iconUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12100","groups":[3],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12126,"iconUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12126","groups":[],"key":""},{"id":"12","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":12110,"iconUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12110","groups":[3],"key":""},{"id":"13","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":12145,"iconUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12145","groups":[3],"key":""},{"id":"14","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":12132,"iconUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12132","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[7,8,10,12,13,14,9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d401bb9a-5637-3bed-a19d-d18d6172e142","appLinkName":"System Confluence","appLinkUrl":"https://fuelnownetwork.atlassian.net/wiki","spaceKey":"NNCS","spaceName":"Now Network Customer Support","spaceUrl":"https://fuelnownetwork.atlassian.net/wiki/spaces/NNCS"},"labels":[],"projectKey":"NNCS","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NNCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"FuelNOW Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://fuelnownetwork.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fuelnownetwork","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BTCI-4E5X-A3PL-IAQL_29de2fc9f987fca568253bfd5b7b77fe10937f31_lout","baseUrl":"https://fuelnownetwork.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ae411fdd-a35b-4fac-9e09-2aa52baf359c","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}